Privacy Policy

Introduction

Welcome to Improwised Technologies Pvt. Ltd.

Improwised Technologies Pvt. Ltd. (“us”, “we,” or “our”) operates https://www.improwised.com (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to https://www.improwised.com and explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and, together with the Privacy Policy, constitute your agreement with us (“Agreement”).

Definitions

• SERVICE means the https://www.improwised.com website operated by Improwised Technologies Pvt. Ltd.
• PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
• USAGE DATA is data collected automatically either generated by the use of Service or from the Service infrastructure itself (for example, the duration of a page visit).
• COOKIES are small files stored on your device (computer or mobile device).
• DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
• DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
• DATA SUBJECT is any living individual who is the subject of Personal Data.
• THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection & Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data collected

• Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
  • Email address
  • First name and last name
  • Phone number
  • Address, Country, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at [email protected].
• Usage Data: We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through any device (“Usage Data”).
  • This Usage Data may include:
    • Your computer’s Internet Protocol address (e.g., IP address)
    • Browser type and version
    • Pages of our Service that you visit
    • Time and date of your visit
    • Time spent on those pages
    • Unique device identifiers
    • Other diagnostic data
  • When you access the Service with a device, this Usage Data may also include:
    • Type of device you use
    • Unique device ID
    • IP address of your device
    • Device operating system
    • Type of Internet browser you use
    • Unique device identifiers
    • Other diagnostic data
• Tracking Cookies Data: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
  • Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
  • Other tracking technologies such as beacons, tags, and scripts are also used to collect and track information and to improve and analyze our Service.
  • You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
  • Examples of Cookies we use:
    • Session Cookies: We use Session Cookies to operate our Service.
    • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
    • Security Cookies: We use Security Cookies for security purposes.
    • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Use of Data

Improwised Technologies Pvt. Ltd. uses the collected data for various purposes:

1. To provide and maintain our Service;
2. To notify you about changes to our Service;
3. To allow you to participate in interactive features of our Service when you choose to do so;
4. To provide customer support;
5. To gather analysis or valuable information so that we can improve our Service;
6. To monitor the usage of our Service;
7. To detect, prevent, and address technical issues;
8. To fulfill any other purpose for which you provide it;
9. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
10. To provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.;
11. To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;
12. In any other way we may describe when you provide the information;
13. For any other purpose with your consent.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Improwised Technologies Pvt. Ltd. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or you provide:

• Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
• Business Transaction: If our subsidiaries or we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
• Other cases: We may disclose your information also:
  • To our subsidiaries and affiliates;
  • To contractors, service providers, and other third parties we use to support our business;
  • To fulfill the purpose for which you provide it;
  • For the purpose of including your company’s logo on our website;
  • For any other purpose disclosed by us when you provide the information;
  • With your consent in any other cases;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights covered by GDPR.
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at [email protected].
In certain circumstances, you have the following data protection rights:.

1. The right to access, update, or delete: You have the right to access, update, or request the deletion of the information we have on you.
2. The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
3. The right to object: You have the right to object to our processing of your Personal Data.
4. The right of restriction: You have the right to request that we restrict the processing of your personal information.
5. The right to data portability: You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format.
6. The right to withdraw consent: You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not be able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Data Classification Matrix for GDPR Compliance

Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

TIf you are a resident of California, you are entitled to learn what data we collect about you, ask to delete your data, and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

1. What personal information we have about you. If you make this request, we will return to you:
   1. The categories of personal information we have collected about you.
   2. The categories of sources from which we collect your personal information.
   3. The business or commercial purpose for collecting or selling your personal information.
   4. The categories of third parties with whom we share personal information.
   5. The specific pieces of personal information we have collected about you.
   6. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.
   7. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.
2. To delete your personal information. If you make this request, we will:
   • Delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same.
   • In some cases, deletion may be accomplished through de-identification of the information.
   • If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.
3. To stop selling your personal information.
   • We don't sell or rent your personal information to any third parties for any purpose.
   • We do not sell your personal information for monetary consideration.
   • However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law.
   • You are the only owner of your Personal Data and can request disclosure or deletion at any time.
   • If you submit a request to stop selling your personal information, we will stop making such transfers.
4. Important Notes:
   • If you ask us to delete or stop selling your data, it may impact your experience with us.
   • You may not be able to participate in certain programs or membership services that require your personal information to function.
   • However, under no circumstances will we discriminate against you for exercising your rights.
5. To exercise your California data protection rights described above, please send your request(s) by email: [email protected].
6. Your data protection rights, described above, are covered by the CCPA (California Consumer Privacy Act). To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers

CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.