What are Day-2 operations, and why are they so important for a business to run smoothly?

Day-2 operations are all that have to be done to maintain a system running, improve it, and make it easier to use once it has been set up. These tasks include updating, patching, scaling, monitoring, and reacting to events. They are highly critical since 75% of organizations say they still have management problems after deployment, and if automation isn't done right, the expenses after deployment might be more than the costs of the first implementation. Day-2 operations that work well make sure that the system is safe, dependable, legal, and cost-effective. They also let the business change and grow.

What do you use to automate running processes on Day 2?

Kubernetes Operators help us manage the lifecycle of applications, GitOps tools like ArgoCD and Flux help us deploy declaratively, Helm helps us manage packages and upgrades, Terraform helps us manage infrastructure as code, Ansible helps us manage configurations, Prometheus helps us monitor and alert, and we write our own automation scripts for tasks that are unique to our organization This complete set of technologies lets you automate most of your daily tasks while still letting people make important decisions.

How can you keep costs down while still making sure that your performance and availability are top-notch?

To keep your SLAs and lower your costs, you need to make sure that your suggestions for right-sizing are based on how your resources are actually being used, that your auto-scaling policies respond to demand while keeping over-provisioning to a minimum, that your reserved instance optimization strikes a balance between commitments and flexibility, that you use spot instances for the right workloads, and that you always keep an eye on cost vs. performance metrics. Our FinOps methods often cut costs by 25% to 40% while also improving system performance by better using resources and eliminating waste.

How can you keep your data safe and get it back after a disaster?

Full backup and disaster recovery include automated backup schedules with application-consistent snapshots, cross-region replication for geographic disaster recovery, point-in-time recovery capabilities with defined RPO targets, automated restore testing to verify backups are still good, and disaster recovery runbooks with defined RTO goals. We have a rigorous disaster recovery system with multiple levels that tell us how long to keep data for short, medium, and long periods of time. This means that our data will be online 99.99% of the time and that essential systems will be up and running again in less than four hours.

Day-2 Operations & Upgrade Automation | Govern Post-Deployment Change

Upgrades and Day-2 Operations to Govern System Change

Govern post-deployment system change across upgrades, scaling, recovery, and drift control. Ensures production platforms are operable and predictable, and aligned with architectural intent.

Start Transformation

Operational Stability

40 - 60% Reduction in Upgrade-Related Production Incidents

Automation Coverage

50 - 70% Fewer Manual Interventions After Deployment

Recovery Readiness

Upgrades, Rollbacks, and Recovery Fully Automated

Challenges

The Strategic Bottlenecks We Eliminate

Manual Production Operations

Routine upgrades, scaling, and fixes require direct human execution, increasing error rates, slowing r esponse times, and producing inconsistent outcomes across environments.

No Standardized Upgrade Automation

Each upgrade follows a different, undocumented process, forcing teams to relearn execution steps and i ncreasing failure risk with every release.

Insufficient Monitoring and Alerting

Production systems lack actionable signals, delaying failure detection and forcing teams to diagnose i ssues only after customer impact begins.

Operational Knowledge Locked in People

Critical Day-2 decisions depend on individual experience rather than systems, creating risk during tea m changes, organizational growth, or incident response.

Uncontrolled Post-Deployment Behavior

Without automated checks and enforcement, system behavior drifts after deployment, impacting performan ce, reliability, and cost without clear accountability.

Recovery Without System Visibility

Rollbacks and restores proceed with limited runtime insight, extending outages and slowing root cause identification during already time-sensitive failures.

OUR SOLUTION

How You Benefit

Zero-Downtime Upgrades Across Clusters and VM

Keep Kubernetes clusters, services, and virtual machines continuously updated without downtime, avoiding release freezes while maintaining service continuity.

Unified Day-2 Operations Across Multi-Cloud Environments

Operate Kubernetes, containers, and virtual machines consistently across hybrid and multi-cloud environments, reducing fragmentation, tooling sprawl, and environment-specific failure risk.

Automated Health Monitoring and Alerting

Detect degradation early through continuous health checks and alerts, reducing mean time to detection and preventing customer-visible incidents.

Resilient Backup and Disaster Recovery Readiness

Automate backups, restores, and recovery workflows to reduce recovery time objectives and remove manual decision-making during outages or audits.

Elastic Scaling Without Manual Intervention

Scale applications automatically during traffic spikes, protecting performance and cost boundaries without on-call intervention or capacity guesswork.

SLA and Compliance Assurance at Scale

Maintain availability targets and regulatory obligations through automated patching, access controls, and operational safeguards built directly into Day-2 workflows.

EXPERTISE

Industries We Serve

SaaS

Frequent platform upgrades risk breaking tenant isolation, billing logic, and feature consistency. Day-2 operations enforce controlled upgrades, rollback paths, and drift prevention across tenants. This keeps customer experience predictable while allowing continuous platform evolution.

FinTech

Systems operate under rolling maintenance with no acceptable downtime window.Day-2 operations enable incremental, zero-disruption upgrades with auditable change control. This keeps transaction integrity intact while meeting regulatory and settlement obligations.

Healthcare

Upgrades impact tightly coupled clinical, billing, and patient record systems.Day-2 operations govern post-deployment access, data integrity, and recovery workflows. This reduces compliance risk while protecting care continuity.

E-commerce

Peak traffic periods collide with platform upgrades and dependency changes.Day-2 operations automate scaling, health checks, and safe rollout strategies. This protects checkout performance and revenue during high-impact campaigns.

Retail

Inventory, pricing, and fulfillment systems evolve at different operational speeds.Day-2 operations coordinate upgrades and drift control across store, warehouse, and digital systems. This prevents data inconsistencies that delay sales and replenishment decisions.

IoT

Fleet-wide upgrades propagate across devices with intermittent connectivity and partial failures.Day-2 operations manage staged rollouts, observability, and recovery at fleet scale. This prevents uncontrolled device behavior and large-scale operational outages.

FAQS

Frequently Asked Question

Get quick answers to common queries. Explore our FAQs for helpful insights and solutions.

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If your teams spend more time maintaining than improving, Day-2 operations is the real problem here.

We help restore balance.

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